WondaWin ("The Online Casino") is an online casino owned and operated by WondaWin.net (hereinafter each separately and all together collectively referred to as "WondaWin", ¡°The Online Casino or "Site"). You at the online casino constitutes an agreement between You and the casino that the player be bound by the following terms and conditions contained herein. You accept that this is a binding agreement between You and the online casino and that it is the sole agreement governing Your relationship with the online casino, to the exclusion of all other agreements, statements, and representations.
By entering any details info, / or using any products on our websites, or by opening an account with the relevant WondaWin. You agree that:
You have understood and accepted these terms and conditions;
You understand and agree that your use of the Products and / or Services of online casino, and the WondaWin¡¯s content is at your sole risk and that the Products and / or Services of online casino, and the WondaWin¡¯s content are provided on an ¡°as is¡± and ¡°as available¡± basis;
You have the mental capacity to take responsibility for Your own actions and can enter into a contract with us, which is enforceable by law;
You are bound by the applicable rules relating to the games or products that You are playing; and
You will not access our website from a country where we have restricted access for commercial or legal reasons.
These terms will always take precedence where there are considered to be inconsistencies between the terms, or any of the content contained within the rules, or any other document referred to within the following sections.
Following Your initial acceptance, we will try and ensure that You are notified of any subsequent material updates to the terms. However, from time to time You should check the terms for any updates as Your continued use of our website(s), products and services will be regarded as acceptance of the latest version of the terms and conditions.
Where we intend to make significant changes we will notify You using one of the following methods:
E-mail (to the e-mail address You have currently supplied us with); and/or
A notice on the website; and/or
Any other methods deemed appropriate.
If You do not accept any changes that have been made to the terms, You are advised to immediately stop using our products and services. Any bets or wagers received, that are not settled prior to the introduction of the updated terms, will be subject to comply with the version of the terms applicable at the time Your bet or wager was received.
WondaWin adheres to the rules and regulations set forth by all partnering sites. In the event of any disagreement or dispute, we will forward our player¡¯s complaints to the respective support team(s) and provide our full support to address the situation and keep our player informed of the outcome of the decision. Upon due diligence, WondaWin reserves the right to follow our partner¡¯s final decision.
In order to place a bet or play a game via the website, You will need to open an account with WondaWin. As part of opening Your gaming account You will be required to provide authentic and accurate personal details such as Your name, date of birth, telephone number and e-mail address. If it is determined by the casino that any information it that was given by the player is false, the casino reserves the right to suspend a player's account along with all relating cash-ins. The account will remain suspended until such time that the casino has determined in its sole discretion that the player's information is authentic and accurate.
You are only permitted to have one account for the websites and the personal details supplied for this account will be confirmed through our verification process. If multiple accounts for one player are found, the online casino reserves the right to withhold any outstanding bonus balance and/or suspend additional personal accounts without any warning.
The online casino reserves the right to refuse membership for the casino to any applicant and to suspend an existing player's playing privileges without cause at the casino's sole discretion.
Upon the successful registration of a player account, You are bound by and agree to the acceptance of: the terms and conditions of this agreement (and their amendments), and the rules of the online casino games.
The use of the online casino is restricted to any individual who is at least 18 years of age or who has reached the legal age of maturity in his/her jurisdiction, whichever is greater.
The use of the online casino is restricted to players who reside in jurisdictions that do not prohibit gambling on the Internet through the application of the Casino platform.
Before placing bets, You are responsible for verifying the laws on gambling which govern the place where the Casino is used. It is Your sole responsibility to determine the laws that apply in Your jurisdiction. You are responsible for any consequences that may result from You not determining the legality of Internet gaming in Your jurisdiction.
Commercial use of the online casino is strictly forbidden. You will play only for personal and private purposes.
You are fully aware of the fact that there is the risk of losing money through the use of the online casino and You accept full responsibility for any such losses. You hereby accept that the online casino reserves the right to limit and/or refuse any of Your wagers. In the event of any dispute regarding a wager or winnings, the decision of the online casino shall be final and binding.
You are fully responsible for any applicable taxes and fees resulting from proceeds gained from the use of the online casino. If winnings are taxable in Your jurisdiction, You are required to keep track and report the winnings to the relevant authorities.
These terms make reference to specific betting and gaming terminology. If You are unsure of the meaning of any betting or gaming terminology You should contact WondaWin¡¯s Customer Services Representative(s) and refrain from placing a bet or from playing any game in any event until You are confident that You fully understand the relevant betting or gaming terminology.
We do not accept any responsibility and are not liable to You if You bet or game using our products or services but are unsure of the meaning of any particular betting or gaming terminology.
The usage of any electronic, mechanical, robotic or any other such devices to make automatic playing decisions is resolutely forbidden. If it is detected by the online casino that a player has violated this term, action may and will be taken including banning the player from future promotions and/or play, confiscating net winnings, and the offering of such information to a casino industry database of restricted players. We reserve the right to void, refuse and reject any bets placed by players who are suspected of abnormal/irregular bets or use of artificial intelligence (bots).
It is important for You to be aware of the following username and password information:
the username and password You choose to enable access must be kept secure and personal;
if You think Your password may be known by someone else You can change it, at any time, by clicking My Account when logged in;
lost or forgotten passwords can be reset via the website or customer services, at any time, upon successful verification of supplementary account details that You will be asked to supply.
Be careful when choosing security details that may be known by family members, particularly children or anyone under 18. Any third party, including anyone under 18, must not be permitted to use Your player account and cannot accept any winnings on Your behalf.
We will not be liable if You disclose Your username, password, or account number to another party. If a third party becomes aware of your username, password or account number, then bets or wagers placed by third parties will be considered valid. You should contact us in any circumstances where You believe Your player account has been compromised.
It is Your sole responsibility to ensure that the information supplied to us is at all times both accurate and current, and to advise us of any changes at the earliest opportunity. Failure to do so may cause your account to be suspended, if any routine verification checks highlight a difference or discrepancy that we have not been made aware of.
The online casino only accepts deposits and processes Your withdrawal in Malaysian Ringgit (MYR).
Deposits made by bank transfer, ATM or internet banking will not be charged by us.
The online casino maintains a maximum cash-out policy of MYR 30,000 per withdrawal per day.
WondaWin follows strict and safe guidelines on transactions and will only credit Your account balance upon confirmation of Your deposit. Please keep Your bank receipt or transaction reference ID as we might request it as proof of transfer.
You are advised to contact our customer service personnel after You have successfully completed the bank transfer. We will credit Your account balance within 15 minutes upon confirmation.
The online casino reserves the right to withhold winnings until the identity of the winning person has been verified satisfactorily. For this purpose, the online casino requires that Players provide their complete, current and full personal details, including username, account balance, current phone number, etc. For security purposes, we reserve the right to reject withdrawals should there be any discrepancies in the information provided during our verification process.
The online casino maintains a zero-tolerance policy against fraud and utilizes a range of measures to identify fraudulent behavior. By opening an account, you agree and understand that fraudulent behavior perpetrated against any Online Casino Operator or Payment Service Provider will result in the forfeiture of the account balance held with the online casino. WondaWin reserves the absolute right to withhold a withdrawal if the account is under investigation for any fraudulent activities.
Where players are found to be participating in strategies or patterns of play that the online casino, in its sole discretion, deems to be abusive we reserve the right, prior to closing the account, to deduct any processing costs associated with the account from the value of the final payment. You will be notified in advance of any deductions of this nature being made.
You are reminded to print a copy of all transaction data, rules, payment methods and cancellation/refund methods in order to avoid misconceptions or disputes at a later time.
The online casino reserves the right to make the final decision on transaction methods. The online casino may decide what constitutes a qualified transaction on a per transaction basis. Players agree that they may not make a claim to entitlement at any time.
Your ability to place a bet is limited by the amount of money available in Your player account. At the time Your bet is placed and accepted, the corresponding stake value is deducted from Your available account balance.
When betting online You must check that the bet instructions are correct before submitting for confirmation. However, with any submission we reserve the right to:
refuse a bet;
accept only part of a bet; or
propose a different stake size or price for the selected bet.
For Sportsbook Mix Parlay, the betting limit is MYR 1,000 per bet/ticket. Each bet/ticket has a maximum payout of MYR 100,000.
There may be circumstances where we are required to freeze the monies in Your account which will prevent You from using the products on the website, and at the same time, supply relevant customer details to the applicable authority, regulator, external party, etc. These actions will be taken when we have reason to believe that Your account may have been or are being used for, including but not limited to, the following activities:
fraud or attempt to defraud;
money laundering, including where this is linked to terrorist funding;
jeopardizing the integrity of the sports or events on which we offer betting markets;
involvement in collusion, match rigging or cheating of any kind;
You are under 18 years old;
You are in a jurisdiction (or are a citizen of a jurisdiction) that makes the provision of our products or services to You or Your use of them illegal;
You are trying to use our products or services from any other territory where we do not accept custom;
abuse of bonus and/or promotions. .
We reserve the right to suspend and/or close your account at any time for any reason at our sole discretion and without prior notice.
You can close Your player account at any time, so long as monies are not owed to us. If You want to close Your player account You should inform us either via e-mail, using the details found in our Contact Us section. Should You wish to resume online gaming with us, You will be required to reactivate the existing player account, as You cannot open a new player account.
Once we receive confirmation that You wish to close Your account, if requested, You shall be sent the value of the balance currently in Your account by a method of payment determined by us. If at the time of requesting account closure there are still outstanding bets, where the result is not yet known, and if the bet (s) subsequently wins the corresponding sums shall be sent, upon request, once the event has concluded.
You agree not to make any chargeback, reversals or cancel any deposits into your player account. However, if these events take place You agree to refund and compensate us for such unpaid deposits, including any expenses incurred by us in the process of collecting Your deposit. It is agreed by You that charging back any valid deposited funds will be considered a breach of the terms and conditions listed herein and thus permit us to close Your player account and terminate our relationship.
If any sum is incorrectly credited to Your player account or incorrect stakes are deducted You are obliged to notify us. We are permitted to reverse such credits and/or recover such sums from You, with interest, if withdrawn. If You use the sums that have been improperly credited to place bets, or where stakes have not been deducted, we can void all such bets and reverse any winnings. If necessary, we are permitted to off-set any subsequent amounts You deposit or win with us to make good this liability.
We shall not be liable to You if:
account settlement (or other elements of the services) issues arise as a result of systems' errors, communications' errors, bugs or viruses; or
damage to Your computer equipment or software results in a loss of data by You.
We also reserve the right to void all affected games and take necessary action to correct such errors. However we are not required to provide any back up network and/or systems or similar services.
You agree that we shall not be responsible for any loss, including loss of winnings, resulting from the websites, or products, failure to operate correctly because of, but not limited to the following:
any delay or interruption in operation or transmission;
system failures, software error bugs, viruses or other faults (including errors or omissions in content);
any loss or corruption of data or communication or lines failure;
any person's misuse of the websites (including content of such websites); or
any other factors beyond our control.
If events occur which are outside our reasonable control then we will not be liable or responsible for any failure to perform or for the delay in performance of, any of our obligations under these terms. If any such events should arise our obligations will be suspended for the duration of the applicable event. The time for performing these obligations will then be extended by a period equivalent to the duration of such event. We will use our reasonable endeavors to resume normal operations despite the occurrence of any such event.
The online casino is committed to a policy of ongoing fraud prevention and detection in all aspects of our gaming operation. We do not tolerate fraudulent activity of any sort on our site. Any such activity will result in immediate account termination, forfeiture of any winnings and may result in civil and/or criminal prosecution of the player in question.
You will be liable to pay us, on demand, all costs, charges or losses experienced by us, as a result of any fraudulent activity by You. This will include any direct, indirect or consequential losses, any loss of profit and loss of reputation, arising directly or indirectly from your fraud, dishonesty or criminal act.
Collusion occurs when two or more customers attempt to gain an unfair advantage, over other players, by sharing knowledge of games or other information. You may be permanently banned from using our products and services, and Your player account may be terminated immediately if You attempt to collude, or actually collude with any other player (s).
Where possible, registered complaints will be investigated against any players suspected of collusion. If we are made aware of suspected collusive behavior, during play, we may at our sole discretion decide to terminate any suspected players access to the service and/or block their accounts. However under no circumstances will we be liable for any loss experienced by You as a result of the collusive or unlawful activity of any person using the products or services.
For the avoidance of doubt, collusion includes both hard or direct collusion and soft collusion, i.e. where a player acts differently against different opponents within the same game because of external influence.
You are not allowed to use any application, program or software, or any other advantage by external factors, to automatically play, including but not limited to a robot, when using any of our products. Any such use will constitute a breach of these terms and without prejudice to any other right available to us, we will:
block Your access to the service and/or the network;
terminate Your player account and seize all the monies held in the account.
The software employed to both access and use the service contains certain features designed to detect the use of any application, program or software enabling automatic play on our websites. Use of such "bot" software programs goes against our terms as we regard it as putting other players at a disadvantage.
The online casino takes great care to guarantee that Your personal and financial information remains completely secure and confidential at all times. We employ industry standard security protocols (including 128 bit, SSL data encryption technology) to ensure that all transactions, including deposits and withdrawals, are executed in a totally secure manner.
All financial transactions carried out are processed by the most advanced billing platforms available today. These technologies protect You from having Your information intercepted by anyone while it is being transmitted between You and WondaWin. You can be assured that we will not pass on Your details to any third parties.
From time to time we offer new and/or existing players various promotional offers.
If there is any ambiguity between these Terms and a promotion's specific Terms, the then promotion¡¯s terms will prevail.
Promotional offers are restricted to one per player, unless otherwise stated in the terms.
The player will not be able to withdraw any winnings until all participation terms for individual bonuses have been met. or if WondaWin deems the winnings to be void.
We reserve the right to void the bonus if there is any suspicion of the promotion being abused.
WondaWin employees, their family members and WondaWin affiliate partners are not allowed to take part in any of these promotions.
All deposit bonuses must be claimed before the play starts. otherwise no bonuses will be awarded after the player has started playing games in the online casino.
Please note that the First Deposit Bonus cannot be removed once issued.
If, while playing at this casino, You win a sum regarded by the online casino management as worthy of publicity, You agree to make Yourself available for any event of such a nature as arranged by the online casino.
All play bonus credits are for wagering purposes only and You may not cash out the bonus. You may only cash out your winnings. In order to cash out any amount of money You must first complete the required wagering for the play bonus (the wagering amount will be specified under each promotion accordingly).
To be eligible for a bonus You must deposit a minimum of MYR 30.
If a deposit was made in a way that disallowed us from verifying Your identity (e.g. Western Union) You will be required to prove that You are of legal age to gamble and that Your account registration is correct. You will be required to fax us a photocopy of Your IC/passport, driving license, or both.
All cash-out charges incurred by any promotional bonuses are the player¡¯s sole responsibility.
Players with one or more currently pending withdrawals in their account are not eligible to receive any bonuses, promotional or otherwise, until such withdrawals are either processed or cancelled. Abuse of this policy, as defined by the online casino, may result in cancellation of the player¡¯s winnings.
All drawn or tie wagers, cancelled or void wagers, wager on odds less than Euro 1.50 or Asia 0.5, or wagers on both even-chances during a single game will not count towards any rollover.
By entering the promotion, the player agrees to be bound by the terms and conditions as well as the terms of promotions which are available at any promotional events.
WondaWin reserves the right to alter these terms or cancel the promotion at any time. It is the player¡¯s responsibility to for check changes and updates to the promotional terms.
In the event of a dispute, all decisions made by the online casino will be final.
Should the promotional rollover requirements above not be met within 30 days from the bonus claimed, the bonus and winnings attributable will be forfeited.
If you have any questions about our terms and conditions, security, games or practices, please contact our Support Team.
